Yenza umugqa ocacileko
Iimbawo zihlanganiswe njengamathikithi anesigaba, ukuqakatheka kanye nobujamo esikhundleni semilayezo engakahleleki.
Ideskithophu Yesevisi amathikithi wokusekelwa kwangaphakathi
Dlulisa iimbawo zesevisi yendawo yokusebenza ngamathikithi ahlelekileko aneenkoro, ukuqakatheka, ubujamo, izabelo, umlando wezabelo kanye nokunamathiselwa esikhundleni semilayezo yengcoco engakahleleki.
Amathikithiiimbawo zendawo yokusebenza
Imisebenzingomlando
Imenyu yezilungiselelo ze-malungana nokuhlukaniswa kwamathikithi
Imisebenzi yesici
Umgca wamathikithi weenbawo amathimu angalahlekelwa ngiwo
I-Service Desk igcina amathikithi wendawo yokusebenza ahlelwe ngemikhakha ehlelekileko, izinto eziqakathekileko, ubujamo bamathikithi kanye nobujamo bomsebenzi.
Amathikithi wesevisi yendawo yokusebenza
Iinkoro zamathikithi
Ukulandelela izinto eziqakathekileko
Ubujamo bamathikithi
Amarekhodi womnikeli
Umlando womsebenzi
Iinamathiseli zamathikithi
Ukulandelela isisombululo
Ukuhamba komsebenzi
Ukusuka esibaweni ukuya ethikithini elilungisiweko
I-Sevisi Desk inikela amathimu wendawo yokusebenza umugqa obonakalako we-IT, ihhovisi, ukufinyelela, isekelo kanye neembawo zokusebenza.
01
Yenza ithikithi
Thatha isibawo ngesigaba, ukuqakatheka, ubujamo kanye nama-attachment asekelako.
02
Nikela umthwalo wemfanelo
Sebenzisa amarekhodi womsebenzi kanye nobujamo bomsebenzi ukutjengisa bona ngubani onesibopho sesenzo esilandelako.
03
Landelela isisombululo
Gcina amatjhuguluko wesabelo, ubujamo bethikithi kanye nomlando wesisombululo uhlanganiswe nerekhodi lethikithi elifanako.
Imigqa yamathikithi yenza umsebenzi wokusekela indawo yokusebenza ubonakale begodu unikelwe.
Izithombe zesikrini
Ideski lesevisi ngokwesimo
Vula amathikithi, hlola imininingwana, buyekeza umlando womsebenzi begodu ulawule amasethingi wamathikithi.
Umjeje wamathikithi onobunikazi obubonakalako nommongo wesimo.
Inani lephrojekthi
Yenza umsebenzi wokusekela ube nokuziphendulela
Ithikithi kulula ukwabela, ukuliqapha nokulivala kunesibawo esifihlwe emtjhini womlayezo.
Nikela umsebenzi
Amarekhodi womsebenzi kanye nobujamo bomsebenzi atjengisa bona ngubani umnikazi wependulo yethikithi.
Gcina ubufakazi bokuvala
Amathikithi anamathiselwe nomlando kusiza amathimu ukuzwisisa ukuthi yini eyacelwa, yatjhugululwa begodu yararululwa.
Amamojuli e-ArchiMesh axhunyiweyo
I-Sevisi Desk ihlanganisa isekelo lehhovisi nomsebenzi wephrojekthi
Amathikithi avamise ukutlhoga amafayela asekelako, ama-atikili wolwazi, iinqophiso kanye nommongo wokuthintana.
Sebenzisa emsebenzini wangempela
Lapho lokhu kungena khona ekuhambeni komsebenzi wephrojekthi
Sebenzisa i-Service Desk lokha iimbawo zangaphakathi zitlhoga iingaba, izinto eziqakathekileko kanye nobunikazi besisombululo. Ubujamo, izabelo, umlando wezabelo, ukunamathiselwa kanye nokulandelela isisombululo kusiza amathimu wendawo yokusebenza ukuphatha iimbawo zeenkonzo njengamarekhodi ngokulandelelwa okuziphendulelako kunokobana azitjhiye engcocweni nofana emitjhini ye-imeyili. Lokhu kuyasiza ekusekeleni kwangaphakathi okuphindaphindiweko ngombana isibawo ngasinye singakhamba ngesimo esibonakalako begodu sigcine umlando waso wokunamathisela.
Dlulisa iimbawo zendawo yokusebenza ngamathikithi aphendulako.
I-ArchiMesh ihlanganisa i-Service Desk namafayela, ilwazi, iinqophiso, ukukhulumisana kanye nokusebenza kokuphatha iphrojekthi.
Qalisa ukuzama kwamahhala