Yenza umugqa ocacileko
Iimbawo zihlanganiswe njengamathikithi anesigaba, ukuqakatheka kanye nobujamo esikhundleni semilayezo engakahleleki.
Dlulisa iimbawo zesevisi yendawo yokusebenza ngamathikithi ahlelekileko anemikhakha, ukuqakatheka, ubujamo, izabelo, umlando wezabelo kanye nama-attachment esikhundleni semilayezo yengcoco engakahleleki.
I-Sevisi Desk igcina amathikithi wendawo yokusebenza ahlelwe ngemikhakha ehlelekileko, izinto eziqakathekileko, ubujamo bamathikithi kanye nobujamo bomsebenzi.
I-Sevisi Desk inikela amathimu wendawo yokusebenza umugqa obonakalako we-IT, ihhovisi, ukufinyelela, isekelo kanye neembawo zokusebenza.
Thatha isibawo ngesigaba, ukuqakatheka, ubujamo kanye nama-attachment asekelako.
Sebenzisa amarekhodi womsebenzi kanye nobujamo bomsebenzi ukutjengisa bona ngubani onesibopho sesenzo esilandelako.
Gcina amatjhuguluko womsebenzi, ubujamo bethikithi kanye nomlando wesisombululo uhlanganiswe nerekhodi lethikithi elifanako.

Vula amathikithi, hlola imininingwana, buyekeza umlando womsebenzi begodu ulawule amasethingi wamathikithi.

Ithikithi kulula ukwabela, ukuliqapha nokuvala ukudlula isibawo esifihlwe emtjhini womlayezo.
Iimbawo zihlanganiswe njengamathikithi anesigaba, ukuqakatheka kanye nobujamo esikhundleni semilayezo engakahleleki.
Amarekhodi womsebenzi kanye nobujamo bomsebenzi atjengisa bona ngubani umnikazi wependulo yethikithi.
Amathikithi anamathiselwe nomlando kusiza amathimu ukuzwisisa ukuthi yini eyacelwa, yatjhugululwa begodu yararululwa.
Amathikithi avamise ukutlhoga amafayela asekelako, ama-atikili wolwazi, iinqophiso kanye nommongo wokuthintana.
Sebenzisa i-Service Desk lokha iimbawo zangaphakathi zitlhoga iingaba, izinto eziqakathekileko kanye nobunikazi besisombululo. Ubujamo, izabelo, umlando wezabelo, ukunamathiselwa kanye nokulandelela isisombululo kusiza amathimu wendawo yokusebenza ukuphatha iimbawo zeenkonzo njengamarekhodi ngokulandelelwa okuziphendulelako kunokobana azitjhiye engcocweni nofana emitjhini ye-imeyili. Lokhu kuyasiza ekusekeleni kwangaphakathi okuphindaphindiweko ngombana isibawo ngasinye singakhamba ngesimo esibonakalako begodu sigcine umlando waso wokunamathisela.
I-ArchiMesh ihlanganisa i-Service Desk namafayela, ilwazi, amadayirekthari, ukukhulumisana nokulawulwa kwephrojekthi.
Thoma isilingo samahhala