Dala ulayini ocacile
Izicelo ziqoqwa njengamathikithi anesigaba, okubalulekile kanye nesimo esikhundleni semilayezo engakahleleki ephuma kanye.
Ideskithophu Yesevisi amathikithi osekelo lwangaphakathi
Izicelo zesevisi yendawo yokusebenza yomzila ngamathikithi ahlelekile anezigaba, okubalulekile, isimo, imisebenzi ezokwenziwa, umlando womsebenzi ozokwenziwa kanye nezinanyathiselwa esikhundleni semilayezo yengxoxo engakahleleki.
Amathikithingezicelo zendawo yokusebenza
Izabelongomlando
Imenyu yezilungiselelo ze-nge-taxonomy yamathikithi
Imisebenti yesici
Ulayini wamathikithi wamaqembu ezicelo alahlekelwe ngenye indlela
I-Service Desk igcina amathikithi endawo yokusebenza ehlelwe ngezigaba ezilungisekayo, izinto ezibalulekile, izimo zamathikithi nezimo zezabelo.
Amathikithi esevisi yendawo yokusebenza
Izigaba zamathikithi
Ukulandelela okubalulekile
Izimo zamathikithi
Amarekhodi owabelwe
Umlando wesabelo
Okunamathiselwe kwamathikithi
Ukulandelela ukulungiswa
Kuhamba kwemsebenti
Kusukela esicelweni kuya ithikithi elixazululiwe
I-Service Desk inikeza amaqembu endawo yokusebenza ulayini obonakalayo we-IT, ihhovisi, ukufinyelela, ukusekela kanye nezicelo zokusebenza.
01
Dala ithikithi
Thwebula isicelo ngesigaba, okubalulekile, isimo nezinanyathiselwa ezisekelayo.
02
Yabela umthwalo wemfanelo
Sebenzisa amarekhodi omsebenzi ozokwenziwa kanye nezimo zezabelo ukuze ubonise ukuthi ubani onesibopho sesenzo esilandelayo.
03
Landelela isixazululo
Gcina izinguquko zomsebenzi ozokwenziwa, isimo sethikithi nomlando wokuxazulula uboshelwe kurekhodi lethikithi elifanayo.
Imigqa yamathikithi yenza umsebenzi wokusekela indawo yokusebenza ubonakale futhi wabelwe.
Titfombe tesikrini
I-Service Desk kumongo
Vula amathikithi, hlola imininingwane, buyekeza umlando womsebenzi ozokwenziwa futhi uphathe izilungiselelo zamathikithi.
Ulayini wamathikithi anobunikazi obubonakalayo nesimomongo.
Linani lemklamo
Yenza umsebenzi wokusekela uphendule
Ithikithi kulula ukulinika, ukuliqapha nokuvala kunesicelo esingcwatshwe kuchungechunge lomlayezo.
Yabela umsebenzi
Amarekhodi omsebenzi ozokwenziwa kanye nezimo zezabelo zibonisa ukuthi impendulo yethikithi umnikazi wayo.
Gcina ubufakazi bokuvala
Okunamathiselwe kwamathikithi nomlando kusiza amaqembu ukuthi aqonde ukuthi yini eceliwe, eshintshiwe futhi yaxazululwa.
Emamojuli e-ArchiMesh laxhunyiwe
I-Service Desk ixhuma ukusekelwa kwehhovisi nomsebenzi wephrojekthi
Amathikithi avame ukudinga amafayela asekelayo, izindatshana zolwazi, izinkomba kanye nomongo wokuxhumana.
Kusetjentiswa emsebentini wangempela
Lapho loku kungena khona ekuhambeni kwemsebenti wemklamo
Sebenzisa i-Service Desk uma izicelo zangaphakathi zidinga izigaba, izinto ezibalulekile kanye nobunikazi bokuxazulula. Izimo, imisebenzi ezokwenziwa, umlando womsebenzi ozokwenziwa, okunamathiselwe kwi-imeyili nokulandelela isixazululo kusiza amaqembu endawo yokusebenza asingathe izicelo zesevisi njengamarekhodi anokulandelela okuziphendulela esikhundleni sokuzishiya kuchungechunge lwengxoxo noma lwe-imeyili. Lokhu kuwusizo ekusekeleni okuphindaphindiwe kwangaphakathi ngoba isicelo ngasinye singadlula esimweni esibonakalayo futhi sigcine umlando waso wokunamathiselwe.
Faka izicelo zendawo yokusebenza ngamathikithi anesibopho.
I-ArchiMesh ihlanganisa Ideskithophu Yesevisi namafayela, ulwazi, izinkomba, ukuxhumana nokugeleza komsebenzi wokuphathwa kwephrojekthi.
Cala sivivinyo samahhala