Standardize समर्थन categories
Categories, priorities, statuses आणि Assignment statuses Keep समर्थन requests organized.
ArchiMesh तिकीट System साठी समर्थन workflows
Handle समर्थन requests सह तिकीट नोंदी, Category, Priority, Status, assignments, संदेश, Attachments, read receipts आणि Assignment History.
तिकीटworkspace आणि समर्थन
संदेशthreaded by तिकीट
इतिहासassignments आणि reads
bandhakam prakalp vyavasthapan
समर्थन तिकीट नोंदी सह clear ownership
ArchiMesh तिकीट System keeps workspace आणि ArchiMesh समर्थन तिकिटे aligned सह assignments, संदेश, Attachments आणि read receipts.
तिकीट subject आणि description
Category, Priority आणि Status settings
Current assignee आणि Assignment Status
Assignment History Modal
तिकीट संदेश
Message आणि तिकीट Attachments
बांधकाम SaaS मजकूर: Read receipts
Resolved आणि closed timestamps
कार्यप्रवाह
पासून समर्थन request कडे resolution History
Ticketing keeps the request, Conversation, Attachments आणि Assignment changes together so समर्थन work has a traceable Record.
01
तिकीट तयार करा
Capture subject, description, Category, Priority आणि initial Status.
02
Assign आणि Discuss
Track current assignee, Assignment Status, comments आणि Message thread entries.
03
Resolve सह पुरावा
Store Attachments, read receipts, Assignment History आणि resolved किंवा closed timestamps.
तिकीट नोंदी Keep request details, Assignment Status, संदेश आणि Attachments मध्ये one समर्थन Workflow.
bandhakam prakalp vyavasthapan
तिकीट system मध्ये संदर्भ
Use तिकीट lists, Detail views आणि Assignment History कडे follow समर्थन requests through resolution.
समर्थन तिकीट Table आणि Status संदर्भ.
bandhakam prakalp vyavasthapan
का समर्थन requests need a तिकीट Record
तिकीट नोंदी make समर्थन work traceable without spreading decisions across chat संदेश आणि informal notes.
बांधकाम SaaS मजकूर: Track ownership
Current assignee आणि Assignment History Keep Responsibility visible.
Preserve समर्थन पुरावा
संदेश, Attachments, read receipts आणि close timestamps Preserve the समर्थन trail.
bandhakam prakalp vyavasthapan: ha majkur bandhakam teamna access, jababdari ani pragati spashta thevnyas madat karto. ArchiMesh
समर्थन belongs सह Service आणि knowledge workflows
Ticketing complements the Service Desk, Knowledge Base, File Sharing आणि Project communication मॉड्यूल्स.
bandhakam prakalp vyavasthapan
bandhakam prakalp vyavasthapan: ha majkur bandhakam teamna access, jababdari ani pragati spashta thevnyas madat karto.
Use the ArchiMesh तिकीट System when a request needs a समर्थन lifecycle instead चा an informal Message. Categories, priorities, statuses, assignments, Message History, Attachments, read receipts आणि Assignment History give administrators आणि समर्थन users enough संदर्भ कडे Understand who owns the तिकीट, what changed आणि what still needs a response. This separates समर्थन work पासून everyday Discussion आणि gives each request a clear Owner, Status आणि पुरावा trail.
Give समर्थन requests a traceable lifecycle.
ArchiMesh connects तिकीट नोंदी सह categories, assignments, संदेश, Attachments, read receipts आणि resolution History.
bandhakam prakalp vyavasthapan